Terms of Service

TERMS OF SERVICE

Effective Date: 02/20/2026

Company: Resilient Factor LLC

Website: https://resilientfactor.org

1. Acceptance of Terms

By accessing or purchasing from Resilient Factor, you agree to be bound by these Terms of Service (“Terms”).

If you do not agree, please do not use this website.

These Terms apply to all users of the site, including browsers, customers, and content contributors.

2. Use of Website

You agree to use this site only for lawful purposes.

You may not:

Violate any local, state, national, or international law
Transmit malicious code
Attempt to gain unauthorized access to our systems
Interfere with site functionality

We reserve the right to restrict or terminate access at our discretion.

3. Products & Availability

All products are subject to availability.

We reserve the right to:

Limit quantities
Discontinue items at any time
Modify pricing without notice
Refuse any order placed

We make every effort to display product colors and details accurately, but we cannot guarantee your device screen will reflect exact color tones.

4. Orders & Payment

When placing an order, you agree that:

All information provided is accurate and complete
You are authorized to use the payment method submitted

We reserve the right to cancel orders suspected of fraud, abuse, or pricing errors.

Payment is processed through secure third-party providers. We do not store full credit card information.

5. Shipping & Delivery

Shipping timelines are estimates and may vary due to production schedules or carrier delays.

Once an order has been handed to the shipping carrier, Resilient Factor is not responsible for:

Carrier delays
Lost packages marked as delivered
Customs delays (if applicable)

Risk of loss transfers upon confirmed delivery.

6. Returns & Exchanges

Returns and exchanges are governed by our official Returns & Exchanges Policy.

We reserve the right to deny returns that do not meet policy criteria.

Custom, limited, or final sale items may not be eligible for return.

7. Intellectual Property

All content on this site is owned by Resilient Factor, including but not limited to:

Logos
Designs
Product graphics
Brand messaging
Website layout
Photography

Unauthorized use, reproduction, or distribution is strictly prohibited.

We actively protect our intellectual property.

8. User Submissions

If you submit content (reviews, photos, social tags), you grant Resilient Factor the right to use that content for marketing and promotional purposes without additional compensation.

You represent that you own or have permission to share such content.

9. Limitation of Liability

To the fullest extent permitted by law, Resilient Factor shall not be liable for:

Indirect, incidental, or consequential damages
Loss of profits or data
Business interruption

Our total liability shall not exceed the amount paid for the product in question.

10. Disclaimer of Warranties

Products and services are provided “as is” without warranties of any kind, either express or implied.

We do not guarantee uninterrupted or error-free website operation.

11. Indemnification

You agree to indemnify and hold harmless Resilient Factor and its affiliates from any claim arising from your breach of these Terms or violation of law.

12. Governing Law

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to update these Terms at any time.

Continued use of the website after changes constitutes acceptance of the revised Terms.

14. Contact Information

Resilient Factor LLC

Email: support@resilientfactor.com