Privacy Policy

Effective Date: 02/20/2026

Website: https://resilientfactor.org

Business Name: Resilient Factor LLC

1. Overview

Resilient Factor LLC respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

2. Information We Collect

When you visit our site, we may collect:

A. Personal Information

Name
Email address
Shipping and billing address
Phone number
Payment information (processed securely via third-party providers)

B. Automatically Collected Data

IP address
Browser type
Device information
Pages viewed
Time spent on site
Referring website

This data helps us improve performance and user experience.

3. How We Use Your Information

We use your information to:

Process and fulfill orders
Send order confirmations and updates
Respond to customer service requests
Improve website functionality
Prevent fraud
Send marketing emails (only if you opt in)

We do not sell your personal information.

4. Payment Processing

All payments are processed securely through trusted third-party providers (e.g., Shopify, Stripe, PayPal).

We do not store full payment card details on our servers.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember your cart
Analyze site traffic
Improve marketing performance
Personalize your experience

You can disable cookies in your browser settings.

6. Third-Party Services

We may share limited data with trusted partners, including:

Payment processors
Shipping providers
Email marketing platforms
Analytics services

These providers only receive information necessary to perform their services.

7. Data Retention

We retain order information for our records unless and until you request deletion.

8. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Request correction
Request deletion
Opt out of marketing communications

To exercise these rights, contact us at:

support@resilientfactor.com

9. Security

We take reasonable precautions and follow industry best practices to protect your personal information.

However, no method of online transmission is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational or legal changes.

Updates will be posted on this page.

11. Contact Information

For questions about this Privacy Policy, contact:

Resilient Factor LLC

Email: support@resilientfactor.com